Terms and conditions

OXIRA eSIM, at oxiraesim.com, is operated by ROVERRE LLC, a single-member limited liability company organised under the laws of the State of Wyoming, United States. That entity is your counterparty and is responsible for every purchase completed on this site.

This is the registered address of the company and the address of record for formal correspondence and legal notices. No other trading name is a party to these terms.

A prepaid data plan on an eSIM, for one destination or a group of countries, with a set amount of data over a set number of days. There is no physical SIM, no contract and no automatic renewal.

The eSIM adds a separate data line. Your usual number stays active for calls and messages.

Dial *#06# before buying. If an EID appears, your device supports eSIM. Most iPhones from XS onwards and recent Android phones do; a handset locked to a network may refuse one.

After payment the eSIM is emailed to you, and appears on your “My eSIMs” page straight away. Usually within a minute.

If your eSIM is delayed or does not come through, the order is flagged on our side and we contact you. You are not charged anything further.

The period starts at the first connection to a network, not at purchase. You can buy weeks before you travel without losing a day.

An eSIM can be installed once only. If you delete it from your device you will not be able to install it again and it will not be replaced, even if the plan still has data left. Keep it installed until your trip is over.

You can get a refund before you install the eSIM on your device. Once you install it the plan starts and cannot be stopped, so it is no longer refundable. If the eSIM does not activate or does not work, you can still get a refund after installing. Write to us within 30 days of buying, with your order number.

The refund policy in full

• Prices are shown in your currency, and the amount you see is the amount charged. Nothing is added later.
• Payment is taken by Stripe. Your bank may add a currency conversion fee of its own, which is not ours and not something we control.
• Exchange rates are refreshed periodically, and the rate you paid at is recorded on the order so it never changes afterwards.

• Store credit is held in USD and shown in your currency. You can put all or part of it towards any order and pay the rest by card.
• Cashback is calculated on the card-paid portion only, and is credited once the eSIM has actually been delivered rather than at the moment of payment.
• Store credit has no cash value and cannot be withdrawn. If an order paid partly with credit is refunded, that credit is returned to your account.

Plans are for personal use while travelling. Speed and coverage depend on the local network where you are, and a line being used abusively may be slowed or stopped. That is outside our control.

Before completing any purchase, it is your sole responsibility to verify that your device supports eSIM and that it is carrier-unlocked. Dial *#06# on your keypad; if an EID number appears, your device supports eSIM. A device that is locked to a network will not run an eSIM from any provider, and must be unlocked by whoever sold it to you.

Because the plan is delivered immediately on payment and begins when it is installed, buying for a device that is incompatible or locked is not a fault in the product and does not create a right to a refund after installation. We will gladly help you check before you buy — just write to us.

We are responsible for delivering the plan you bought, and for refunding it in the cases above. We are not responsible for the local network being down where you are, for a device that does not support eSIM, or for indirect losses arising from being without data.

oxiraesim.com is operated by ROVERRE LLC, a single-member limited liability company organised under the laws of the State of Wyoming, United States, with its registered office in CASPER, Wyoming, United States.

These terms, any corporate agreement entered into with us, and any dispute arising from your use of this site or from any purchase made on it are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

Legal process and formal notices are to be directed to the following registered address:

The courts of competent jurisdiction seated in the State of Wyoming shall have exclusive jurisdiction, and by using this site you consent to their personal jurisdiction over you.

If any provision of these terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

Formal notices: support@oxiraesim.com

If these change, the date at the top changes with them. An order remains governed by the terms that applied when it was placed.

Questions about any of this: the support page.

All correspondence relating to these terms — including legal notices, refund requests and claims — should be addressed to ROVERRE LLC at:

Email is the fastest route to a reply. General questions can go to the support page.